Mosaic Device Manager - Platform Summary

Adtran specializes in offering service providers an end-to-end management and application platform (Device Manager) based on the TR-069 open standard. Specifically, Adtran offers auto configuration server (ACS) software, advanced service extensions and full analytics capability.

Overview

The Mosaic Device Manager management platform features a customer service and a subscriber portal that provides visibility, as well as manageability, of a subscriber’s home network (LAN). The IP enabled devices connected to the network are auto detected, identified and presented on these portals.

Adtran, Inc. is an end-to-end solutions company providing fully ACS manageable xDSL, FTTH, Cable and accessories globally to more than 80 service providers. In the interest of serving our customer's needs, the ACS is hardware agnostic, allowing service providers to select the CPE of their choice while maintaining the same subscriber and customer service portal look and feel across all makes and models. Adtran offers a number of foundational enhancements increasing the value of the platform, including the abstraction of the subscriber and customer service portal into the cloud. Views of these portals are shown below...

Subscriber Control Panel Overview

  • Subscriber self service capability reduces support calls
  • No desktop client to install and maintain
  • Can be custom branded (provider logo, advertisements, etc.)
  • Elements can be transplanted to existing service provider portal
  • CSRs can also remotely access the Control Panel from Device Manager

CSR Portal View

  • The platform offers CSR visibility and control of cable gateways, routers and connected devices
  • Powerful ClearScript™ standards-based scripting engine
  • Web 2.0 API for easy integration to service providers back end systems

Additional enhancements, evident in the above graphic, include monitoring wireless signal strength and local web interface access (i.e. camera or printer). Additional planned applications for Device Manager include the ability to monitor bandwidth consumption per IP device. Device Manager also enables a whole new set of revenue generating services, including managed WiFi, online backup and home surveillance. The Device Manager management platform supports a robust analytics engine enabling cable operators to collect data related to their network and generate customized reports to proactively trouble shoot problems or obtain insight into trends in usage. These reports, along with support for bulk operations and captive portal redirects, allow cable operators to proactively present subscriber’s messages for improving performance, pending outages or even up-selling service based on usage patterns.

Device Manager Analytics Engine

  • Integrated Analytics provides select and drag tools for viewing the entire broadband network
  • Integrated Bulk Operations allows operators to leverage Analytics for operational decisions

Adtran leadership in the TR-69 community has set us apart in the industry, substantiated by the top cable operators selecting Device Manager for deployment across their residential and SMB networks. This leadership has put Adtran in the unique position to help architect our customer’s strategic roadmaps so they can capture future, managed service revenue streams and positioning them to more effectively compete with over the top services available to their subscribers. In summary, Adtran offers a proven and complete standards-based management and applications platform that meets Service Provider's objectives and is being deployed on a variety of gateways allowing service providers to select the CPEs of their choice. An SOW based interoperability engagement may be required for some devices.